Everything you need to know about playing on rbaji — from creating your account and depositing in BDT to withdrawing winnings and understanding game rules. Find your answer below.
These are the topics Bangladesh players ask about most. Click any card to jump straight to the relevant FAQ section.
How to sign up, verify your phone number, reset your password, and manage your rbaji account settings. Registration takes under two minutes.
Everything about bKash, Nagad, and bank transfer payments on rbaji. Minimum amounts, processing times, and what to do if a transaction is delayed.
How each rbaji game works, RTP rates, minimum bets, bonus round mechanics, and tips for getting started with Andar Bahar, Lucky Dice, and more.
How to download the rbaji app, which devices are supported, how to enable biometric login, and how to play rbaji games on a slow mobile connection.
How rbaji bonuses work, wagering requirements, which games count toward bonus playthrough, and how to claim game-specific free spins and cashback offers.
How to set deposit limits, session reminders, and cooling-off periods on rbaji. What to do if you need a break and how to use the self-exclusion tool.
Below you'll find detailed answers to every common question about rbaji — organised by topic so you can find what you need fast.
Creating an rbaji account is straightforward. Go to /register, enter your mobile phone number, choose a strong password, and submit. You'll receive a verification code via SMS — enter it to confirm your number and your account is active immediately.
The whole process takes under two minutes. You don't need to upload any documents to register. Identity verification may be required later when you request your first withdrawal above a certain threshold.
On the login page, click "Forgot Password" below the login form. Enter the phone number linked to your rbaji account and you'll receive an SMS with a reset code. Enter the code, set a new password, and log in as normal.
If you no longer have access to the phone number on your account, contact rbaji support at [email protected] with your account details and the team will help you recover access.
No. rbaji allows one account per person. Creating multiple accounts is a violation of the Terms and Conditions and may result in all accounts being suspended and balances forfeited. If you think a duplicate account was created by mistake, contact support immediately to resolve it.
Log in to your rbaji account and go to Account Settings. From there you can update your display name and notification preferences. To change your registered phone number, you'll need to contact rbaji support at [email protected] — this requires identity verification for security reasons.
You must be at least 18 years old to register and play on rbaji. By creating an account you confirm that you meet this age requirement. rbaji may request age verification documents at any time. Accounts found to belong to underage players will be closed immediately and any balance returned.
rbaji accepts the following payment methods for Bangladesh players:
All transactions are processed in BDT. There are no currency conversion fees on rbaji.
The minimum deposit on rbaji is ৳100. There is no maximum deposit limit for standard accounts, though high-value deposits may require additional verification. Deposits via bKash and Nagad reflect in your rbaji balance instantly — there is no waiting period before you can start playing.
Withdrawal processing times on rbaji depend on the method you choose:
The minimum withdrawal amount is ৳200. If your withdrawal is taking longer than expected, check your account for any pending verification requests before contacting support.
bKash and Nagad deposits are usually instant. If your balance hasn't updated after 10 minutes, try the following:
If the issue persists, email [email protected] with your transaction reference number and the rbaji team will resolve it promptly.
rbaji does not charge any fees on deposits. For withdrawals, rbaji does not add its own fee, but your mobile wallet provider (bKash or Nagad) may apply their standard transaction charges. Bank transfers are generally fee-free on the rbaji side, though your bank may have its own transfer fees. Check with your payment provider for their current rates.
rbaji currently offers eight games across four categories:
New games are added regularly. Register and enable notifications to be the first to know when new titles go live.
Every rbaji game uses a certified Random Number Generator (RNG) to determine outcomes. The RNG is independently audited and cannot be influenced by rbaji or any player. Game results are generated before you see them on screen — the animation is just a visual representation of an already-determined outcome.
You can verify the fairness of any round from your account's game history. Each result includes a verifiable hash that you can check independently.
Minimum bets vary by game on rbaji:
All bets are placed in BDT. Maximum bet limits are shown in each game's settings panel.
Return to Player (RTP) rates across rbaji games:
RTP is a long-term statistical average, not a guarantee for any individual session. It tells you which rbaji games give you the best theoretical odds over time.
If you're new to rbaji, start with Lucky Dice or Andar Bahar. Both games have simple rules, fast rounds, and low minimum bets — you can get comfortable with how rbaji works without risking much. Once you're confident, Monster Triple is a good next step into slots, and Jacks or Better is worth learning if you enjoy card games with a strategy element.
Yes. The rbaji app is available for both Android and iOS devices. Visit the App page to download the latest version. The app supports biometric login (fingerprint and face ID), push notifications for promotions, and all eight rbaji games in full — nothing is removed or limited compared to the desktop version.
Yes. rbaji games are optimised for Bangladesh mobile networks including Grameenphone, Robi, Banglalink, and Airtel. The games are compressed to load fast even on 3G connections. If you're on a particularly slow connection, Lucky Dice and Andar Bahar are the lightest games in terms of data usage. The slot games with animated bonus sequences use slightly more data but are still designed to run smoothly on local networks.
If the rbaji app is crashing or not loading games correctly, try these steps in order:
If none of these steps resolve the issue, email [email protected] with your device model, operating system version, and a description of the problem.
rbaji runs game-specific bonuses and general deposit bonuses. When you claim a bonus, the bonus amount is added to your account as bonus balance. Before you can withdraw bonus winnings, you need to meet the wagering requirement — this is a multiplier that tells you how many times you need to play through the bonus amount.
For example, a ৳500 bonus with a 10x wagering requirement means you need to place ৳5,000 in total bets before the bonus converts to withdrawable cash. Wagering requirements and eligible games are always stated clearly in each promotion's terms.
Most rbaji games count toward bonus wagering, but the contribution rate varies. Slot games typically contribute 100% of each bet toward the wagering requirement. Card games like Jacks or Better and Andar Bahar may contribute at a lower rate — usually 20%–50%. Lucky Dice and Go Goal Bingo contribution rates are stated in each promotion's specific terms. Always check the promotion details before claiming a bonus.
Unfortunately, expired bonuses cannot be reinstated. rbaji bonuses have a validity period — usually 7 to 30 days depending on the promotion — within which you need to meet the wagering requirement. The expiry date is always shown in your bonus balance section. If you're unsure about a bonus expiry, contact support before it expires rather than after.
Log in to your rbaji account and go to Account Settings, then Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits in BDT. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before it activates — decreasing a limit takes effect straight away.
Deposit limits apply across all rbaji games simultaneously. A ৳500 daily limit covers your total deposits regardless of which game you're playing.
Yes. rbaji offers a cooling-off period tool that lets you pause your account for a set time — 24 hours, 7 days, 30 days, or 90 days — without permanently closing it. During a cooling-off period you cannot log in, deposit, or play. Your balance is preserved and accessible again when the period ends.
For longer breaks, the self-exclusion tool lets you close your account for a minimum of 6 months. Visit the Responsible Gaming page for full details on all available tools.
If you feel your gaming is becoming a problem, the most important step is to act now rather than later. rbaji's self-exclusion tool lets you close your account immediately from Account Settings. You can also email [email protected] and the team will close your account without delay.
rbaji is an entertainment platform — it should never feel like a financial necessity or a source of stress. If it does, please use the tools available to you. The Responsible Gaming page has more information and guidance.
The rbaji FAQ above covers the most common questions from Bangladesh players, but we know that sometimes your situation doesn't fit neatly into a standard answer. If you've read through the FAQ and still can't find what you're looking for, the rbaji support team is available to help directly.
The fastest way to get help is by emailing [email protected]. Include your registered phone number, a clear description of your issue, and any relevant transaction reference numbers. The rbaji support team handles all queries from Bangladesh players and responds in English.
For account security issues — like a compromised password or suspicious activity on your rbaji account — mark your email as urgent and the team will prioritise it. Never share your rbaji password with anyone, including support staff. rbaji will never ask for your password via email or chat.
If your question is about a specific rbaji game — how a bonus round triggers, what a particular symbol pays, or why a round result looks unexpected — the individual game pages have detailed rules sections. Visit the Game page for a full overview of all available titles, or go directly to the game page you have a question about.
For questions about responsible gaming tools, deposit limits, or self-exclusion, the Responsible Gaming page has comprehensive information. rbaji takes player wellbeing seriously and all responsible gaming requests are handled with priority and without judgment.
The rbaji FAQ covers most questions, but if you need direct help the support team is ready. Here's how to reach us.
Send your question to the rbaji support team. Include your account phone number and any relevant transaction IDs for the fastest response.
Need to set limits, take a break, or self-exclude? The Responsible Gaming page has all the tools you need, available directly from your account.
Visit Responsible GamingFor detailed information about how rbaji operates, your rights as a player, and how your data is handled, read the full policy documents.
Read Terms & Conditions